"I must say not only did we enjoy the two days we spent together as a team, but the entire team came back and put their high-energy levels into immediate action. They broke a sales record, which was considered impossible to achieve on the last day of the month, all with their own internal direction and motivation. This was mainly due the processes they decided to reinvent based on learning on ensuring no resource is wasted, the TDS approach and the team engagement to work towards a common goal without saying it was impossible. You have now made my life more difficult with some great push backs from the team; but I can't ask for a more pleasant problem to have."